Registrar Management Courses

ISO / IEC 17021 Lead Assessor

Who should attend?

All those responsible for Third-Party Certification Programs for ISO and related Management Systems, Registrar Management Representatives, Consultants and anyone interested in learning the guidelines for managing internal and external assessor teams in order to determine if a Registrar / Certification Body's Management System conforms to the requirements of ISO / IEC 17021.

Main Topics

  • Introduction to ISO / IEC 17021
  • Management System Principles and Terminology
  • Conformity Assessment Principals and Terminology
  • Interpreting the ISO / IEC 17021 requirements
  • Assessment Fundamentals (ISO 19011)
  • Assessor Responsibilities
  • Assessment Planning and Preparation
  • Assessment Program Administration
  • Assessment Investigation - Case Study
  • Classification and Documentation of Assessment Findings
  • Writing the Audit Summary and the Final Audit Report
  • Audit Follow: Corrective/Preventive Action Close-Out Techniques

Course designed by experts that participate in the development of ISO Management System Standards

Learning Objectives

  • Understand the purpose and intent of the ISO / IEC 17021 Standard
  • Learn how to conduct ISO / IEC 17021 internal & external assessments following ISO 19011 guidelines
  • Learn how to conduct assessment interviews
  • Learn how to effectively communicate and report the assessment results in an effective and efficient manner


Includes practical workshops that help students achieve the Learning Objectives.

Course Duration: 40 Hours

Complete list of ISO 17021 Courses

Fundamentals of ISO / IEC 17021

ISO / IEC 17021 Documentation and Implementation

ISO / IEC 17021 Assessor

ISO / IEC 17021 Lead Assessor

Multiple Certificate Option:

Obtain the ISO / IEC 17021 Documentation, Assessor &/or Lead Assessor certificates by attending additional days of lectures & workshops during the same week. Contact your local IAR Representative for schedules & fees.

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Tel: +1 (787) 2002944