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Who
should attend?
All those
responsible for Third-Party Certification Programs for ISO and
related Management Systems, Registrar Management
Representatives, Consultants and anyone interested in learning
the guidelines for managing internal and external assessor teams
in order to determine if a Registrar / Certification Body's
Management System conforms to the requirements of ISO / IEC
17021.
Main Topics
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Introduction to ISO /
IEC 17021
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Management System
Principles and Terminology
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Conformity Assessment
Principals and Terminology
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Interpreting the ISO /
IEC 17021 requirements
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Assessment Fundamentals
(ISO 19011)
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Assessor
Responsibilities
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Assessment Planning and
Preparation
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Assessment Program
Administration
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Assessment Investigation
- Case Study
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Classification and
Documentation of Assessment Findings
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Writing the Audit
Summary and the Final Audit Report
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Audit Follow:
Corrective/Preventive Action Close-Out Techniques
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Course
designed by experts that participate in the development of ISO
Management System Standards |
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Learning Objectives
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Understand the purpose and intent of the ISO
/ IEC 17021 Standard
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Learn how to conduct ISO / IEC 17021
internal & external assessments following
ISO 19011 guidelines
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Learn how to conduct assessment interviews
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Learn how to effectively
communicate and report the assessment
results in an effective and efficient manner
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Workshops |
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Includes practical workshops
that help students achieve the Learning Objectives. |
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Multiple Certificate
Option: |
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Obtain
the ISO / IEC 17021 Documentation, Assessor &/or Lead Assessor
certificates by attending additional days of lectures & workshops during
the same week. Contact your local IAR Representative for schedules &
fees. |
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